Mining Project

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The project has generated to date a ROI greater than 15 times the amount invested

Main Opportunities Identified

  • Lack of worker accountability in fulfilling their roles and obligations in the following categories:
    • Health and safety
    • Work quality
    • Effective preparation for work to be done
    • Reduction of waste
    • Maintenance of their work equipment
  • Lack of coordination between workers on development teams
  • Appropriate standards not being applied to the execution of work, especially the bolting and mucking
  • Incomplete communication between workers and supervisors
  • Poor communication between shifts
  • Lack of feedback to workers, little communication on the outcome of their efforts and the plan for future work
  • Lack of coordination between departments (engineering, electrical, mechanical maintenance, construction, etc.)
  • Lack of logistical support
  • Inadequate or incomplete identification of the causes of lost cycle time
  • Lack of ownership and resolution on the causes of downtime
  • Unstable work teams
  • Unclear roles and responsibilities at all levels

 Main Solutions Implemented

  • Health and safety: Improved use of existing systems and provided guidance to managers and supervisors on how to reduce the frequency of incidents or accidents
  • Established a stable structure for mining teams and the assignment of team leaders
  • Clarified roles, responsibilities, and obligations of workers regarding:
    • Health and safety
    • Work quality
    • Effective preparation of work
    • Reduction of waste
    • Maintenance of their work equipment
  • Coached managers and supervisors on a new way of doing their follow-ups:
    • Take the time to observe the situation before intervening with workers
    • Ask open-ended questions to confirm the understanding of security factors, tasks, objectives, and work methods
  • Developed and implemented an improved format for reviewing the transition between shifts and the involvement of team leaders
  • Established a weekly review of the work plan and results with all workers
  • Developed and implemented monitoring tools
  • Implemented a monitoring chart for cycle times
  • Implemented a detailed planning and monitoring chart for construction work
  • Ensured usage of visual boards during workers shift transition meetings to review work status, priorities and assignments
  • Established a work structure and redistributed roles within the mechanical maintenance team
  • Ensured the availability and accessibility of digitized maintenance manuals (CD)
  • Improved the ordering and tracking process of maintenance parts
  • Implemented a monitoring system for equipment maintenance and repairs
  • Ensured the prioritization of preventive maintenance
  • Established quality standards for bolting and the training of all workerson the bolting and development teams
  • Developed and implemented a weekly management review
  • Developed a monthly planning review and master schedule (three-month horizon)
  • Developed planning tools for the workforce in mechanical maintenance and development
PROJECT 

Industry: Mines and Metals

Location : Quebec, Canada

Project Scope :

Performance Improvement

Implementation of tools and methods to improve the mining development rate from an average of 5.8 meters / day to a sustainable rate of 7.5 meters per day (29% improvement)

Training and coaching in the field of the mining project managers and the contractor managers

Guidance and support of the mine’s staff and the construction contractor

Implementation of a management system and performance dashboard

RESULTS 
Objectives:
Achieve a development rate meeting the delivery schedule of the new mine
Achieve a sustainable development rate of 7.5 meters per day (29% improvement)
Results:
Average development on one face: 8.65 meters/day (49% improvement)

“The project has generated to date a ROI greater than 15 times the amount invested.”

~Project Manager
Directeur de projet.